Franchise Success Manager

New
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
4+ years
Required Skills
Account ManagementCross-functional collaborationRelationship management

Requirements

  • 4+ years of experience collaborating with cross-functional teams (marketing, training, or operations)
  • Friendly and empathetic with strong people and communication skills
  • Natural leader with a drive to grow professionally and personally
  • Quick learner, organized, and persistent in getting things done

Responsibilities

  • Serve as a trusted point of contact for franchise owners, building strong relationships
  • Champion and coordinate requests with internal marketing, training, and operations teams
  • Provide responsive, empathetic support and follow-through on client needs
  • Contribute to projects such as training programs, marketing reviews, and process improvements
  • Deepen your knowledge of our systems and processes to provide more direct guidance over time
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