National Channel Operations Manager

New
Based in United StatesFull-TimeManager
Salary not disclosed
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Job Details

Experience
5+ years
Required Skills
OracleSAPMicrosoft ExcelCRMFinancial analysisNetSuite

Requirements

  • Bachelor’s degree in Business, Finance, Operations, Supply Chain, or a related field.
  • 5+ years of experience in pricing, contracts administration, channel operations, or commercial operations.
  • Proven experience working with dealer, distributor, reseller, or channel partner networks.
  • Strong expertise in pricing strategy, financial analysis, margin optimization, and commercial decision-making.
  • Experience managing contract lifecycle processes, including negotiation support, renewals, compliance, and documentation.
  • Advanced proficiency in Excel and reporting tools.
  • Experience with ERP, CRM, or dealer management systems such as SAP, Oracle, NetSuite, or Salesforce.
  • Demonstrated ability to lead cross-functional initiatives in a fast-paced environment.
  • Excellent communication and stakeholder management skills.
  • Ability to travel approximately 10% as required.

Responsibilities

  • Develop, manage, and optimize dealer pricing programs, discount structures, rebate initiatives, and promotional pricing strategies.
  • Analyze pricing performance, margin trends, and competitive positioning to support strategic pricing decisions.
  • Review, approve, and govern special pricing requests, dealer incentives, and pricing exceptions.
  • Oversee the full lifecycle of dealer contracts, including drafting, renewals, and compliance tracking.
  • Partner with legal, finance, and sales teams to ensure accurate contract execution.
  • Lead operational improvements across dealer workflows, including order management and claims processing.
  • Develop and maintain SOPs, dashboards, and KPI reporting for dealer performance and compliance.
  • Serve as a cross-functional liaison to ensure alignment on channel strategy.
  • Support forecasting, budgeting, audits, and strategic planning for the dealer network.
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