Business Systems Analyst

New
RemoteFull-TimeMiddle
Salary90,000 - 120,000 USD per year
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Job Details

Experience
Minimum of 5 years Business Systems Analyst experience
Required Skills
SQLAgileMicrosoft Power BISalesforce

Requirements

  • Minimum of 5 years Business Systems Analyst experience.
  • 4 year degree in related field or relevant experience.
  • Solid technical knowledge of application systems and processes, including Salesforce.
  • Experience in systems architecture, designing workflows and writing technical specifications.
  • Strong analytical, problem-solving, and time management skills.
  • Knowledge of agile best practices for requirements gathering and process mapping.
  • Excellent written and verbal communication skills, including technical writing.
  • Mature presence and poise to engage with senior leadership.
  • Collaborative team player with an analytical growth mindset.
  • Nice to have: Prior consulting experience.
  • Nice to have: Experience with Service Max, Zuora & Certinia.
  • Nice to have: Familiarity with SQL and/or PowerBI.
  • Nice to have: IIBA or PMI-PBA certified.

Responsibilities

  • Lead the elicitation and prioritization of complex business and technical requirements for both incremental improvements and transformational change initiatives.
  • Lead system analysis, including writing functional and technical specifications.
  • Collaborate on systems design and architecture, including user interface design, prototyping, data modeling and solution configuration techniques.
  • Develop and maintain a comprehensive view of current state processes, systems and performance metrics within assigned departments.
  • Serve as a trusted partner and strategic advisor to senior leaders within assigned departments.
  • Oversee the documentation and continuous improvement of complex business processes, ensuring solutions meet stakeholder needs.
  • Coordinate training activities with business partners to guide employee proper usage of the systems.
  • Serve as the functional product owner, working with enterprise stakeholders to drive application/technology solutions and related business processes.
  • Partner with IT and business leadership to shape and prioritize the organizational roadmap.
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90,000 - 120,000 USD per year
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