Bilingual Training Specialist (Portuguese)
New
K
Keeper SecurityCybersecurity Software
Remote, US, Monday through Friday 8:30am - 5:00pm PTFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English, Portuguese
- Experience
- 1+ years
- Required Skills
- Project ManagementMS OfficeSaaS
Requirements
- 1+ years of experience in training development and delivery, preferably in a SaaS B2B environment.
- Bilingual with English and Portuguese fluency (verbal and written).
- Strong understanding of SaaS products and technologies.
- Excellent communication and presentation skills.
- Ability to adapt training content to varying audience needs and skill levels.
- Ability and willingness to consistently maintain working hours (8:30am - 5:00pm PT).
- Exceptional organizational and project management skills.
- Experience with Google Docs and MS-office tools.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team, across global regions and time zones.
Responsibilities
- Deliver structured customer training sessions using established materials and guidance to support the adoption of Keeper products.
- Facilitate virtual training sessions, workshops, and webinars while encouraging participant engagement and interaction.
- Use and maintain existing training materials and learning resources, contributing minor updates or improvements.
- Incorporate approved interactive elements into training sessions to support engagement and learning retention.
- Engage with customers to understand training needs and gather feedback.
- Provide post-training follow-up and basic support to reinforce learning outcomes.
- Maintain accurate documentation of training sessions and customer interactions.
- Support basic LMS user needs, including login questions and course access.
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