Healthcare Virtual Assistant

New
Manila, Philippines, US work hoursFull-TimeEntry
Salary$660-$970 USD/month
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Job Details

Languages
Excellent English communication skills both written and verbal (At least C1 level)
Experience
At least 1-year experience as a Medical Virtual Assistant
Required Skills
Time ManagementData entryEHR

Requirements

  • Bachelor's degree in medical fields or pharmaceutical-related industry
  • At least 1-year experience as a Medical Virtual Assistant
  • Excellent English communication skills (At least C1 level)
  • Solid understanding of medical terminologies and practices
  • Proficient in EHR/EMR systems and ability to troubleshoot technical issues
  • Understanding of healthcare privacy regulations
  • Strong interpersonal, organizational, and time management skills
  • Tech-savvy with experience in desktop sharing, cloud services, and VoIP
  • Ability to work graveyard shift (US work hours)
  • USB Headset with noise cancellation and working webcam
  • Main computer: 1.8 GHz processor and 4GB RAM minimum
  • Main internet: 25 Mbps wired connection minimum; Backup internet: 10 Mbps

Responsibilities

  • Document new patient and referral intake
  • Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers
  • Input patient information, medical records (CPT, ICD-10, HCPCS), and billing data into EMR/EHR systems
  • Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries
  • Respond to incoming patient inquiries and direct them to appropriate healthcare professionals
  • Assist in analyzing healthcare data, preparing reports, and maintaining records
  • Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality
  • Coordinate the transfer of medical records to various departments and providers
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$660-$970 USD/month
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