Remote Care Coordinator – Triage & Transitions of Care
New
United StatesFull-TimeMiddle
Salary16.9 - 23 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- Bilingual Spanish preferred
- Experience
- 2+ years of healthcare, care coordination, or patient support experience
- Required Skills
- EHR
Requirements
- 2+ years of healthcare, care coordination, or patient support experience
- SNF, post-acute, managed care, or value-based care experience preferred
- Strong communication and documentation skills
- Ability to manage multiple priorities in a fast-paced environment
- Bachelor’s degree preferred
- Bilingual Spanish preferred
Responsibilities
- Manage incoming patient and facility calls in a timely and professional manner
- Document interactions accurately within the electronic health record (EHR)
- Respond to voicemail, electronic, and fax communications within program turnaround standards
- Escalate urgent clinical concerns to providers according to established protocols
- Serve as liaison between patients, providers, SNFs, hospitals, and community partners
- Assist patients with navigating healthcare services and accessing resources
- Track quality and program metrics using internal tools and dashboards
- Participate in interdisciplinary meetings and case discussions
View Full Description & ApplyYou'll be redirected to the employer's site
