Agentic AI Forward Deployment Engineering Lead
New
Toronto , CanadaFull-TimeLead
Salary not disclosed
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Job Details
- Experience
- 6–12 years
- Required Skills
- RESTful APIsStakeholder managementSaaSDistributed Systems
Requirements
- 6–12 years of experience in Solution Architecture, Enterprise Delivery, Implementation Consulting, Professional Services, or Technical Program Management for SaaS or AI platforms.
- Proven experience leading complex enterprise software deployments and customer implementations.
- Strong ability to gather business requirements and translate them into scalable technical solutions.
- Experience managing cross-functional delivery teams across engineering, product, QA, and customer-facing functions.
- Deep understanding of APIs, enterprise integrations, system architecture, data flows, and distributed systems.
- Excellent customer-facing communication, stakeholder management, and executive presentation skills.
- Strong project leadership and problem-solving capabilities with a focus on execution excellence.
Responsibilities
- Lead workshops and discovery sessions with enterprise customers to understand business processes, operational workflows, KPIs, and automation opportunities.
- Translate customer requirements into scalable Agentic AI architectures, including intents, reasoning flows, tool usage, and governance controls.
- Own the end-to-end delivery of customer deployments from kickoff through production launch as the technical delivery lead.
- Coordinate activities across Product, Engineering, Integration, QA, and Customer Success teams.
- Define integration strategies across enterprise systems including CRMs, ticketing platforms, and APIs.
- Establish best practices for reliability, observability, governance, and performance monitoring.
- Develop reusable deployment playbooks, implementation frameworks, and solution templates.
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