Bilingual Medical Virtual Assistant
ArmeniaFull-Time
Salary not disclosed
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Job Details
- Languages
- Armenian
- Required Skills
- Customer serviceMicrosoft Office
Requirements
- Previous experience in a customer service or healthcare-related role preferred.
- Strong communication and interpersonal skills.
- Excellent problem-solving abilities and attention to detail.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency in Microsoft Office.
- Proficiency in electronic medical records (EMR) systems.
- Compassionate and empathetic demeanor.
- Reliable desktop or laptop with at least i3/Ryzen3 processor and 8GB of RAM.
- Webcam and noise-cancelling headset.
- High-speed internet connection of 30mbps or above.
- Dedicated workspace at home.
Responsibilities
- Prepares and assembles medical record documentation and charts for physicians.
- Ensures medical record compliance by self-documentation attestation.
- Updates patient history, physical exam, and other health information.
- Prepares and sends documentation for physician review and approval via data entry and facility procedures.
- Monitors the duration of basic lab results and screening procedures.
- Complies with hospital and medical facility policies including HIPAA and Joint Commission.
- Performs additional clerical duties to improve provider productivity and clinic workflow.
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