Client Delivery Manager - Revenue Cycle

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REMOTEFull-TimeManager
Salary not disclosed
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Job Details

Experience
3–5 years of experience
Required Skills
Data AnalysisPresentation skillsClient relationship managementCRM

Requirements

  • Bachelor’s degree in Business, Healthcare Administration, Operations, or a related field
  • 3–5 years of experience in healthcare operations, revenue cycle, client-facing roles, or related environments
  • Foundational understanding of operational workflows, data interpretation, and client support models
  • Strong written and verbal communication skills
  • Demonstrated ability to independently manage client relationships and operational discussions
  • Strong analytical skills with the ability to interpret data and translate it into actionable insight
  • Client-facing presentation experience
  • Proven ability to influence without authority in cross-functional environments
  • Professional presence appropriate for client-facing interactions
  • Strong organizational skills and attention to detail

Responsibilities

  • Independently own operational alignment for assigned client accounts
  • Translate operational performance data into meaningful narratives that clearly articulate drivers, risks, and opportunities
  • Monitor operational performance indicators and inventory health to identify emerging issues or deviations
  • Lead structured root cause analysis efforts in partnership with internal teams
  • Prepare and facilitate monthly operational reviews and recurring client touchpoints
  • Advocate for client needs while balancing enterprise standards and scalability
  • Document meeting outcomes, decisions, and action items to ensure clear follow-through
  • Identify recurring themes, systemic issues, or improvement opportunities across the client portfolio
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