Client Delivery Manager - Revenue Cycle
New
REMOTEFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 3–5 years of experience
- Required Skills
- Data AnalysisPresentation skillsClient relationship managementCRM
Requirements
- Bachelor’s degree in Business, Healthcare Administration, Operations, or a related field
- 3–5 years of experience in healthcare operations, revenue cycle, client-facing roles, or related environments
- Foundational understanding of operational workflows, data interpretation, and client support models
- Strong written and verbal communication skills
- Demonstrated ability to independently manage client relationships and operational discussions
- Strong analytical skills with the ability to interpret data and translate it into actionable insight
- Client-facing presentation experience
- Proven ability to influence without authority in cross-functional environments
- Professional presence appropriate for client-facing interactions
- Strong organizational skills and attention to detail
Responsibilities
- Independently own operational alignment for assigned client accounts
- Translate operational performance data into meaningful narratives that clearly articulate drivers, risks, and opportunities
- Monitor operational performance indicators and inventory health to identify emerging issues or deviations
- Lead structured root cause analysis efforts in partnership with internal teams
- Prepare and facilitate monthly operational reviews and recurring client touchpoints
- Advocate for client needs while balancing enterprise standards and scalability
- Document meeting outcomes, decisions, and action items to ensure clear follow-through
- Identify recurring themes, systemic issues, or improvement opportunities across the client portfolio
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