Customer Service Collections Associate
New
C
Crafted StaffAccounts Receivable
Remote Option After TrainingFull-TimeEntry
Salary17 USD per hour
Apply NowOpens the employer's application page
Job Details
- Experience
- 6+ months preferred
- Required Skills
- Customer serviceData entry
Requirements
- Strong communication skills and comfort on the phone
- Professionalism under pressure
- Customer service mindset with the ability to be firm, fair, and respectful
- Basic computer skills and ability to navigate multiple systems/screens
- Strong attention to detail and documentation habits
- Ability to handle sensitive conversations and maintain confidentiality
- Reliable attendance and punctuality
- 6+ months experience in customer service, call center, collections, or financial services (preferred)
- Bilingual skills (preferred)
Responsibilities
- Handle inbound and outbound calls regarding account balances and payment solutions
- Clearly explain account details while following compliance guidelines
- Negotiate and set up payment arrangements within approved parameters
- Document all account activity accurately in internal systems
- Resolve questions, disputes, and requests in a timely manner
- Maintain call quality, productivity, and performance expectations
- Follow all company policies and applicable state/federal regulations (including FDCPA and related compliance standards)
View Full Description & ApplyYou'll be redirected to the employer's site
