Manager, Pre-Sales Operations
New
Based in the United StatesFull-TimeManager
Salary$120,000 – $135,000 USD, plus bonus eligibility
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Job Details
- Experience
- 10+ years
- Required Skills
- Salesforce
Requirements
- 10+ years of experience in proposal management, pre-sales operations, solution consulting, or enterprise pursuit management roles.
- Strong background in enterprise SaaS or complex B2B sales environments with structured, multi-stakeholder sales cycles.
- Proven experience managing RFP/RFx processes using modern proposal management tools and frameworks.
- Ability to translate technical and product capabilities into compelling business value, ROI narratives, and customer-focused messaging.
- Experience working closely with sales leadership on strategic deals and pipeline execution within CRM-driven environments.
- Demonstrated ability to design scalable operational processes, governance models, and enablement frameworks.
- Familiarity with proposal automation, AI-driven tools, and knowledge management platforms.
- Experience supporting or enabling demo programs and sales enablement tools (e.g., Consensus or similar platforms).
- Strong leadership, communication, and stakeholder management skills with experience mentoring team members.
- Preferred experience in data management, MDM, PIM, or PXM ecosystems and global bid desk operations.
Responsibilities
- Lead and manage the global pursuit desk and proposal operations, ensuring consistent execution of RFP, RFI, and RFx response processes across enterprise opportunities.
- Own end-to-end proposal development activities, coordinating cross-functional inputs from Sales, Product, Marketing, Pre-Sales Engineering, and Customer Success teams.
- Develop and maintain structured proposal frameworks, governance standards, and best practices to improve quality, consistency, and win rates.
- Support strategic deal pursuits by assisting with opportunity qualification, capture planning, win themes, and competitive differentiation strategies.
- Oversee proposal automation platforms, knowledge management systems, and AI-enabled tools to improve scalability and efficiency of responses.
- Maintain alignment with CRM systems (e.g., Salesforce) to ensure accurate pipeline tracking, reporting, and pursuit visibility.
- Track, analyze, and report on proposal performance metrics and pursuit effectiveness to inform continuous improvement.
- Support security questionnaires, ESG requirements, and compliance documentation as part of enterprise deal execution.
- Mentor and support team members involved in proposal coordination and pre-sales operations activities.
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