Cala Health

👥 51-100💰 $50,000,000 Series C 4 months agoMedicalWearablesMedical DeviceHealth Care💼 Private Company
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Cala Health is a bioelectronic medicine company revolutionizing treatment for chronic diseases through wearable neuromodulation therapies. Our flagship product, the Cala Trio therapy, is a non-invasive prescription treatment for essential tremor, and we're actively expanding into therapies for Parkinson's disease and other neurological conditions. We're at the forefront of medical device technology, combining neuroscience with advanced tech. Our tech stack includes technologies like iPhone compatibility, WordPress, and Google Tag Manager, all supporting our mission to improve patient lives. Our engineering teams focus on building cutting-edge solutions, and we foster a collaborative environment where innovation thrives. We're committed to building diverse and inclusive teams, offering employees the tools, training, and mentoring they need to succeed. Cala Health is a rapidly growing company with a strong financial backing of $198.3M. We are committed to solving problems in the healthcare industry. As a remote-first company, we offer the flexibility to work from anywhere while making a real impact on patient lives. Join us and be part of a team that's shaping the future of bioelectronic medicine.

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💸 68000.0 - 93000.0 USD per year

🔍 Healthcare

  • Bachelor’s degree or higher required
  • 3+ years medical device experience or healthcare experience including direct customer interaction
  • Demonstrated track record of outstanding customer focus
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams
  • Proficiency with customer relationship management (CRM) software and other relevant tools
  • Proven problem-solving skills
  • Establish and maintain superior relationships with patients
  • Act as a knowledgeable company representative by effectively interacting with potential patients / customers and existing, new and potential clinicians
  • Develop and maintain superior knowledge of company products and their use
  • Maintain awareness of internal activities and developments in other functional areas of the organization such as clinical studies, product development, quality, operations and sales
  • Provide product support to any customer of Cala products: patients, study participants, clinicians and staff
  • Responsible for accurate and timely documentation of required interactions; maintains knowledge of product developments in association with case handling and escalation as required
  • Provide product training to patients, and study participants
  • Act as a subject matter expert and training resource for internal customers and the Customer Care team
  • Educate customers regarding product features, and benefits.
  • Act as a patient advocate, voice of the customer and as a resource for internal customers requiring patient feedback
  • Support new and emerging business models
  • Work closely with marketing, product development and sales to develop and refine messaging
  • Support Territory Managers as needed
Posted 10 days ago
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