Technical Communications & Storytelling Lead
New
USFull-TimeLead
SalaryCompetitive compensation with performance-based incentives.
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Job Details
- Experience
- 8–12+ years
- Required Skills
- Software ArchitectureRESTful APIsCross-functional collaborationPowerPoint
Requirements
- 8–12+ years of experience in technical communications, engineering, product, or a related technical storytelling role.
- Strong understanding of software systems, architecture concepts, APIs, and platform design principles.
- Proven ability to translate highly complex technical topics into clear, structured, and compelling narratives.
- Excellent writing, storytelling, and presentation skills, including advanced PowerPoint and visual communication capabilities.
- Experience supporting executive-level communications, including board materials, strategy presentations, and leadership messaging.
- Strong ability to quickly build context across unfamiliar technical domains and synthesize key insights.
- Demonstrated success working cross-functionally across engineering, product, and leadership teams in fast-paced environments.
- Ability to operate effectively in ambiguous settings and drive clarity where alignment is lacking.
- Strong influence and collaboration skills with both technical and non-technical stakeholders.
- Hands-on experience using AI tools to enhance productivity, synthesis, and content creation is highly valued.
Responsibilities
- Develop and own executive-level technical narratives that articulate platform strategy, product evolution, and long-term technical direction.
- Translate complex engineering and architecture concepts into clear, structured, and high-impact communication materials.
- Create executive-ready presentations, briefing documents, and talk tracks for board-level, leadership, and customer-facing discussions.
- Connect technical initiatives to business outcomes, customer value, and strategic priorities to support decision-making.
- Identify gaps, inconsistencies, or ambiguity in technical messaging and proactively drive clarity and alignment.
- Establish scalable storytelling frameworks, templates, and communication standards across technical and product teams.
- Collaborate with internal communications and leadership teams to ensure consistency across all internal and external messaging.
- Use AI tools and modern workflows to accelerate synthesis, drafting, and iteration of high-quality communications.
- Tailor messaging effectively across engineering, executive, and external stakeholder audiences while maintaining technical accuracy.
- Strengthen cross-functional alignment by acting as a bridge between technical and business-focused teams.
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