Technical Service Representative

New
AustraliaFull-Time
Salary not disclosed
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Job Details

Required Skills
Troubleshooting

Requirements

  • Strong commitment to workplace safety with the ability to identify and mitigate hazards.
  • Practical mechanical aptitude with strong problem-solving and troubleshooting skills.
  • Basic understanding of chemistry principles or willingness to quickly develop technical knowledge in water treatment systems.
  • Strong analytical mindset with attention to detail and accuracy in testing and reporting.
  • Ability to work independently, manage priorities, and maintain consistent performance in field-based environments.
  • Comfortable performing routine, structured, and repetitive technical tasks.
  • Proficiency with computers and digital systems for data recording and reporting.
  • Strong verbal communication skills and ability to build positive customer relationships.
  • Valid driver’s license required.
  • Trade qualification or degree in Chemistry, Science, Engineering, or a related field is highly desirable.

Responsibilities

  • Sample, test, and analyze cooling water and boiler water systems, ensuring accurate recording and interpretation of results.
  • Investigate and troubleshoot out-of-specification results and implement corrective actions to restore system performance.
  • Inspect, maintain, clean, and calibrate chemical dosing systems and monitoring equipment to ensure operational reliability.
  • Collect, prepare, and dispatch biological samples for laboratory testing and analysis.
  • Perform cooling tower disinfection, cleaning, and decontamination activities in line with safety and regulatory standards.
  • Install, replace, and maintain corrosion monitoring equipment, including coupons and related systems.
  • Carry out manual chemical dosing and equipment reprogramming when required to maintain system balance.
  • Monitor chemical inventory levels and ensure timely replenishment of stock.
  • Maintain accurate records of all testing, maintenance activities, and system performance data.
  • Ensure adherence to safety protocols, maintain high housekeeping standards, and identify potential workplace hazards.
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