360dialog GmbH

360dialog GmbH is a tech company based in Berlin, Germany, recognized as a key partner by WhatsApp for providing exclusive access to the WhatsApp Busi...

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Mexico. Chile. Peru. Ecuador. ColombiaContractBusiness MessagingPosted

Technical Support Specialist - LATAM

Provide customer support across multiple channels, including tickets, chat, email, and online meetings
Collaborate with L2 support teams to identify and implement effective solutions
Troubleshoot WhatsApp API-related issues and resolve technical problems
Guide partners and clients in navigating the WhatsApp Business ecosystem
Communicate with WhatsApp / Meta representatives
Work closely with LATAM onboarding and commercial teams

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About 360dialog GmbH

360dialog GmbH is a tech company based in Berlin, Germany, recognized as a key partner by WhatsApp for providing exclusive access to the WhatsApp Business API. They develop innovative solutions for major brands like IKEA, REWE, and PepsiCo, serving over 40,000 customers globally.

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360dialog GmbH

Open Positions6

About 360dialog GmbH

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