Telecaller
New
L
Lokal AppEmotional Wellness
Kerala, IndiaContractMiddle
Salary not disclosed
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Job Details
- Languages
- Malayalam and English
- Required Skills
- Microsoft ExcelCRMCustomer supportGoogle Sheets
Requirements
- Bachelor's degree in any discipline.
- Proven experience in Telecalling, Telesales, Customer Support, Business Development, Recruitment, Community Operations, or Onboarding roles.
- Excellent verbal communication skills in Malayalam and English (must be fluent in reading, writing, and speaking).
- Strong persuasion, negotiation, and relationship-building abilities.
- Comfortable handling objections, follow-ups, and candidate engagement conversations.
- Basic knowledge of CRM tools, MS Excel, Google Sheets, and computer operations.
- Ability to work independently in a target-driven environment.
- Strong empathy, active listening skills, and a people-centric approach.
Responsibilities
- Make outbound calls to potential and existing Wellness Buddies to introduce Eaze and its opportunities.
- Identify, screen, and onboard suitable Wellness Buddies who align with platform guidelines and quality standards.
- Follow up on leads generated through sourcing channels, referrals, campaigns, and internal databases.
- Build and maintain strong relationships with Wellness Buddies throughout their journey on the platform.
- Train and guide newly onboarded Wellness Buddies to ensure successful activation and platform readiness.
- Achieve daily, weekly, and monthly onboarding, activation, and engagement targets.
- Maintain accurate records of interactions, onboarding status, and daily activities in internal systems.
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