Implementation Consultant
New
M
MitratechLegal Risk Compliance
This role can be performed 100% remote anywhere in the US.Full-TimeMiddle
Salary50,000 - 55,000 USD per year
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Job Details
- Experience
- Minimum 1 year
- Required Skills
- Project ManagementSalesforceJiraMicrosoft OfficeConfluenceGoogle Workspace
Requirements
- Minimum 1 year of experience implementing software within a professional services organization
- Google Workspace
- Microsoft Office
- JIRA / Confluence
- Salesforce
- Strong time management and organization
- Project management experience
- College diploma
Responsibilities
- Consult with clients during the software implementation phase to translate their business needs to functional areas of the platform.
- Lead the technical solution architecture for mid-sized and enterprise accounts.
- Validate and organize large sets of data.
- Attend weekly client meetings and contribute as needed.
- Work closely with internal teams to report on and resolve product enhancements, bugs, and support requests throughout the implementation process.
- Lead implementation discovery, setup and configuration of their product.
- Create and update internal documentation regarding best practices and procedures. Train colleagues on updates.
- Assist in training new team members.
- Periodically assist team members in other departments with support cases.
- Attend product prioritization, stakeholder and update meetings; assist in UAT for product releases.
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