Senior Technical Consultant

New

United States, CST/ EST preferredFull-TimeSenior

Salary$115,000-$135,000

Apply NowOpens the employer's application page

Job Details

Experience: 4-5 years of experience working in a SaaS consulting role, with at least 2 years of experience in a technical or support role
Required Skills: Backend DevelopmentFrontend DevelopmentSalesforceRESTful APIs

4-5 years of experience working in a SaaS consulting role
At least 2 years of experience in a technical or support role
History of mastering new technologies and technical skills quickly
Ability to discover the “how” and “why” of proposed solutions
History of collaborating with teammates and enterprise level customers to solve difficult problems
Experience in successfully collaborating with client contacts at all levels
Ability to translate complex technical topics into understandable language
Ability to speak with expert knowledge about APIs, CRM Integration, security, and privacy
Exposure to AI-enabled technologies
Familiarity with front-end and back-end development technologies
Admin certification with a CRM such as Salesforce or Dynamics
Expertise in working with a Sales Engagement Platform

Manage and execute on implementations & projects for customers
Perform detailed discovery with customers around their CRM usage and translate that to Outreach integration functionality
Be a subject matter expert on a multitude of Outreach technologies, acting as a trusted advisor to internal and external stakeholders
Partner with Program & Project Managers, Professional Services Consultants, Trainers, and customer stakeholders to successfully drive projects to completion
Distill information from a variety of sources to inform complex configuration setup
Explore all relevant client processes to build successful integrations
Support the adoption of AI-enabled workflows
Collaborate with client technical experts to establish a thorough configuration testing plan

View Full Description & ApplyYou'll be redirected to the employer's site