Patient Care Coordinator
New
P
Pine Park HealthGeriatric Healthcare
Work from home... across California, Nevada, and ArizonaFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2+ years of direct patient care experience
- Required Skills
- DocumentationEHRHIPAA
Requirements
- 2+ years of direct patient care experience in a clinical setting (Medical Assistant, LVN/LPN, CNA, Phlebotomist, Patient Care Technician, or similar)
- Bachelor's degree strongly preferred
- Experience in healthcare coordination, patient services, or clinical operations
- Strong triage and prioritization skills in high-volume, real-time environments
- Proficiency with EMR/EHR systems and healthcare technology platforms
- Exceptional communication skills across diverse stakeholders
- Self-directed and accountable; able to work independently in a fully remote setting
- Reliable high-speed internet and a dedicated, private, HIPAA-compliant home workspace
Responsibilities
- Serve as the primary point of contact for patients, families, facility partners, and providers across your assigned patient panel
- Triage and prioritize urgent care requests, STAT tasks, and time-sensitive clinical communications in real time
- Maintain accurate, compliant patient documentation within our EMR system
- Proactively manage appointment scheduling, follow-up care, and interdisciplinary communication
- Lead new patient onboarding, ensuring each patient is contacted and scheduled within 24 hours of enrollment
- Participate in after-hours on-call rotation to support continuity of care
- Contribute to quality improvement initiatives and operational efficiency projects
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