Patient Care Coordinator

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P
Pine Park HealthGeriatric Healthcare
Work from home... across California, Nevada, and ArizonaFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
2+ years of direct patient care experience
Required Skills
DocumentationEHRHIPAA

Requirements

  • 2+ years of direct patient care experience in a clinical setting (Medical Assistant, LVN/LPN, CNA, Phlebotomist, Patient Care Technician, or similar)
  • Bachelor's degree strongly preferred
  • Experience in healthcare coordination, patient services, or clinical operations
  • Strong triage and prioritization skills in high-volume, real-time environments
  • Proficiency with EMR/EHR systems and healthcare technology platforms
  • Exceptional communication skills across diverse stakeholders
  • Self-directed and accountable; able to work independently in a fully remote setting
  • Reliable high-speed internet and a dedicated, private, HIPAA-compliant home workspace

Responsibilities

  • Serve as the primary point of contact for patients, families, facility partners, and providers across your assigned patient panel
  • Triage and prioritize urgent care requests, STAT tasks, and time-sensitive clinical communications in real time
  • Maintain accurate, compliant patient documentation within our EMR system
  • Proactively manage appointment scheduling, follow-up care, and interdisciplinary communication
  • Lead new patient onboarding, ensuring each patient is contacted and scheduled within 24 hours of enrollment
  • Participate in after-hours on-call rotation to support continuity of care
  • Contribute to quality improvement initiatives and operational efficiency projects
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