Technical Project Manager
New
E
EVOTEK, Inc.Information Technology
Must reside in COFull-TimeManager
Salary$85,000 to $150,000
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Job Details
- Experience
- 10-years of industry-specific experience
- Required Skills
- Project ManagementMS OfficeStakeholder managementBudget management
Requirements
- Bachelor’s degree in business or related field, or 10-years of industry-specific experience.
- In-depth knowledge of monitoring, ticketing and management platform infrastructures.
- Strong IT technical and project management skills.
- Excellent customer service skills.
- Ability to manage multiple priorities and resources in a dynamic environment.
- Strong analytical and decision-making skills.
- Strong familiarity with project management tools and methodologies.
- Excellent verbal, written, and interpersonal skills.
- Proficiency in using MS Office Suite and Windows-based computer applications.
Responsibilities
- Manage the Delivery Operations and responsible for overall Service Delivery of a project.
- Manage the contract effectively, which includes operations, transition, finance & providing leadership.
- Ensure that all targets and deadlines described in KPIs and SLAs are met.
- Act as a single point-of-contact & escalation point for troubleshooting and resolving delivery-related issues.
- Work closely with the transition team & key client stakeholders to address transition issues.
- Develop strong working relationships with key client stakeholders.
- Drive Best Practices sharing sessions amongst the teams.
- Manage internal/external technical resources for project delivery.
- Forecast and manage costs & profitability for the project.
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