- Generate new and repeat sales by providing product and technical information.
- Determine customer requirements to recommend specific products and alternate solutions.
- Present price, credit, and terms in accordance with standard procedures.
- Accurately process customer transactions including orders, quotes, and returns.
- Coordinate with vendors regarding shipment dates and delivery status.
- Increase sales through cross-selling, up-selling, and add-on sales.
- Educate customers on product features and benefits.
- Monitor shipments to ensure timely delivery and expedite as needed.
- Maintain customer files and register sales opportunities with partners.
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