Senior Deliverability Consultant

New
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HubSpotEmail Marketing Infrastructure
Location: Remote - USA, Eastern timezone preferredFull-TimeSenior
Salary96,000 - 144,000 USD per year
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Job Details

Required Skills
SQLArtificial IntelligenceData AnalysisNetworking

Requirements

  • Significant experience working with email delivery systems, MTA infrastructure, and large-scale sending operations.
  • Strong understanding of email authentication protocols including SPF, DKIM, and DMARC.
  • Experience diagnosing and resolving sender reputation, blocklisting, and spam filtering issues.
  • Proficiency with SQL and data analysis for monitoring, troubleshooting, and reporting.
  • Strong understanding of DNS, networking fundamentals, and email infrastructure concepts.
  • Experience using AI tooling such as Claude, ChatGPT or similar platforms to improve operational efficiency, research, troubleshooting, or analytical workflows.
  • Experience with third-party deliverability and reputation platforms such as Google Postmaster Tools, Microsoft SNDS, Inbox Monster, Validity, Yahoo Sender Hub, and DMARCian.
  • Ability to communicate complex deliverability concepts clearly to customers and internal teams.
  • Experience collaborating cross-functionally with technical and non-technical stakeholders.
  • Comfortable operating in fast-paced, high-impact operational environments, including participation in on-call rotations.
  • Exceptional collaboration and communication skills, with the ability to build trust, influence decisions, and work effectively across Product, Engineering, Customer Success, Support, and external industry partners.

Responsibilities

  • Monitor and improve the health, performance, and reputation of HubSpot’s global email sending infrastructure using internal tooling, SQL, AI-enabled workflows, and industry-standard deliverability platforms.
  • Investigate and resolve complex deliverability issues related to authentication, DNS, spam filtering, sender reputation, and MTA infrastructure.
  • Partner with Product Managers and Engineers to improve deliverability-focused product experiences and operational scalability.
  • Collaborate with Customer Success, Support, and Deliverability Success teams to guide customers through technical deliverability challenges and best practices.
  • Analyze email delivery trends, operational metrics, and customer behaviors to identify risks, opportunities, and actionable recommendations.
  • Utilize AI tooling and automation platforms to accelerate investigations, improve operational efficiency, and enhance analytical workflows.
  • Participate in an on-call rotation supporting deliverability and email sending operations.
  • Represent HubSpot within the broader deliverability community through industry groups, conferences, forums, and partnerships.
  • Contribute thought leadership through documentation, playbooks, postmortems, enablement resources, and educational content.
  • Stay current on evolving industry standards, authentication technologies, anti-spam systems, and global email compliance regulations.
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96,000 - 144,000 USD per year
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