Educational Case Manager
New
PhilippinesFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 2-3 years
- Required Skills
- Customer serviceMicrosoft OfficeTime ManagementGoogle Workspace
Requirements
- Bachelor’s Degree
- 2-3 years of progressive career growth
- Experience in virtual operations and team environments
- Proficient in Microsoft Office and Google applications
- Strong time management, planning, and prioritization skills
- Excellent communication skills in virtual environments
- Ability to work independently
- Learning agility and adaptability
- Ability to build and grow virtual relationships
Responsibilities
- Conduct student/family intakes
- Coordinate instructors and manage class schedules
- Monitor student academic progress
- Provide customer service and administrative support
- Conduct progress conferences with program directors
- Manage virtual tutoring sessions
- Maintain operational and academic standards
- Manage remote teachers and business partner relationships
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