Commissions Specialist

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SentiLinkFintech Identity Verification
This role is based remotely in India., Some overlap with US Pacific Time zone working hours will be required.Full-TimeMiddle
Salary not disclosed
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Job Details

Languages
English
Experience
5+ years
Required Skills
SalesforceData entryGoogle SheetsNetSuite

Requirements

  • 5+ years of experience in accounting, finance operations, revenue operations, or contract administration.
  • Expert-level fluency in reading and understanding English-language commercial documents (contracts, renewals, amendments).
  • Strong attention to detail and accuracy with financial data and sensitive compensation info.
  • Understanding of accounting concepts (debits, credits, financial records).
  • Ability to operate independently while following review processes and escalating appropriately.
  • Strong organizational skills for managing recurring processes and deadlines.
  • Professional written communication skills for participant interaction and documentation.
  • Proficiency with business systems like Salesforce, CaptivateIQ, Excel/Google Sheets, DocuSign, or NetSuite.
  • High level of discretion with confidential compensation information.

Responsibilities

  • Administer recurring commission operations across Salesforce, CaptivateIQ, Google Sheets, DocuSign, and NetSuite.
  • Review sales documents, order forms, amendments, and renewals to ensure commission-related data is entered accurately.
  • Enter and maintain deal data in Salesforce for commission eligibility and reporting.
  • Maintain participant rosters and plan documentation in CaptivateIQ.
  • Verify commission outputs and manually reperform calculations to ensure system accuracy.
  • Review and resolve exceptions, disputes, and approval items, escalating complex issues.
  • Respond to stakeholder and participant questions regarding commission administration.
  • Maintain documentation, standard operating procedures, and participant-facing guidance.
  • Support a strong control environment through consistent process documentation.
  • Assist with revenue accounting activities, including ARR reporting.
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