Site Support & Safety Specialist
W
Weekday AIOnline Dating
IndiaFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 1-2 years
- Required Skills
- Data entryTechnical supportCRMGoogle Workspace
Requirements
- 1-2 years of experience as an Administrative Assistant, chat support, or Virtual Assistant.
- Exceptional written and verbal communication skills.
- Strong attention to detail for data entry and proofreading.
- Proficiency in Google Workspace (Gmail, Calendar, Drive, Docs, Sheets).
- Ability to handle sensitive user matters with discretion.
- Experience in content moderation or dating platforms is a plus.
- Proven capability to work remotely and independently.
Responsibilities
- Investigate suspicious behavior and user reports to identify potential scams.
- Manage user email correspondence regarding account access and support inquiries.
- Evaluate flagged profiles, images, and messages for safety compliance.
- Maintain data trackers and generate operational reports.
- Collaborate with the team on ad-hoc projects and process improvements.
- Organize and prioritize the general support inbox.
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