Brand Insights Manager
New
Based in the United StatesFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- Project ManagementMicrosoft ExcelData visualizationStakeholder managementCRMData analytics
Requirements
- 5+ years of experience in data analytics, customer insights, consulting, or a similar data-driven client-facing role.
- Strong analytical skills with proficiency in Excel.
- Experience transforming data into clear, compelling insights and narratives.
- Proven ability to lead client presentations and communicate complex findings through storytelling at multiple organizational levels.
- Strong relationship-building and stakeholder management skills, with the ability to influence and advise clients effectively.
- Experience managing multiple projects simultaneously in fast-paced and evolving environments.
- Strong curiosity and interest in brand performance, marketing strategy, and data interpretation.
- Ability to combine quantitative analysis with qualitative understanding to deliver actionable recommendations.
- Comfortable working in a consultative, client-facing role that blends analysis, strategy, and communication.
Responsibilities
- Own and manage a portfolio of client accounts, ensuring strong engagement, satisfaction, and long-term retention.
- Translate client marketing and communication goals into clear measurement frameworks, reporting structures, and actionable insights.
- Deliver timely, high-quality reports and performance analyses that highlight brand impact, trends, and opportunities for optimization.
- Act as a trusted advisor to clients, presenting insights and recommendations that shape strategic marketing and communication decisions.
- Identify upsell and cross-sell opportunities and collaborate with sales teams to support growth initiatives and renewals.
- Maintain accurate client records, reporting, and documentation within CRM systems while tracking account health and risks.
- Collaborate with internal teams to share customer feedback, support product improvements, and contribute to new KPI development.
- Analyze qualitative and quantitative data to uncover trends, patterns, and performance drivers across brand portfolios.
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