VP Business Development
New
Based in the United StatesFull-TimeVp
SalaryCompetitive base salary with performance-based incentives and commission structure
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Job Details
- Experience
- 10+ years
- Required Skills
- LeadershipNegotiation
Requirements
- 10+ years of experience in enterprise business development, strategic sales, or consultative solution selling within CX, BPO, or related industries.
- Demonstrated success in winning new enterprise clients and managing long, complex sales cycles.
- Strong understanding of customer experience ecosystems, including digital operations, automation, and contact center solutions.
- Established industry network and credibility within relevant verticals such as healthcare, BFSI, retail, technology, telecom, or media.
- Excellent communication and executive presentation skills, with the ability to influence senior stakeholders and C-level decision-makers.
- Strong commercial acumen, negotiation skills, and ability to develop compelling business cases and proposals.
- Ability to travel domestically and internationally up to 50%.
- Bachelor’s degree or equivalent professional experience.
Responsibilities
- Drive enterprise new business acquisition by identifying, pursuing, and closing high-value “new logo” opportunities across target industries and strategic accounts.
- Develop tailored go-to-market and account strategies, leveraging industry insights, competitive intelligence, and client pain point analysis to position differentiated solutions.
- Build and maintain a robust sales pipeline, managing the full cycle from prospecting and qualification through negotiation and contract closure.
- Lead executive-level client conversations as a trusted advisor, articulating value propositions across customer experience, digital operations, and automation solutions.
- Own and lead RFP/RFI responses in collaboration with internal stakeholders, ensuring high-quality, persuasive, and compliant submissions.
- Negotiate complex commercial agreements, balancing client needs with organizational objectives and risk considerations.
- Monitor market trends, competitor activity, and emerging CX innovations to inform strategy and strengthen positioning.
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