EOR Business Operations Manager
New
Based in NetherlandsFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 2+ years
- Required Skills
- Project ManagementData AnalysisCross-functional Team LeadershipBusiness OperationsStakeholder managementProcess improvement
Requirements
- 2+ years of experience in business operations, program/project management, operational excellence, or similar cross-functional roles
- Strong ability to manage complex, ambiguous initiatives from problem definition through execution and impact measurement
- Proven experience working across multiple stakeholders and influencing outcomes without direct authority
- Experience with operational metrics, reporting tools, and data-driven decision-making (e.g., spreadsheets, dashboards, or analytics tools)
- Strong written communication skills with a preference for clear, structured asynchronous collaboration
- Demonstrated ability to improve processes, systems, or workflows in previous roles
- Comfortable using AI tools to enhance productivity, analysis, and operational design
- Strong organizational skills with high ownership, initiative, and ability to prioritize effectively in fast-paced environments
- Ability to balance speed and quality while making sound judgment calls on trade-offs and risks
Responsibilities
- Lead and deliver cross-functional operational projects from definition through execution, ensuring alignment, adoption, and measurable outcomes
- Identify inefficiencies and systemic gaps within EOR operations and design scalable solutions to improve performance and reduce friction
- Drive clarity and visibility across multiple teams by managing dependencies, priorities, risks, and decision-making frameworks
- Develop and enhance operating mechanisms such as workflows, escalation paths, intake processes, and documentation standards
- Analyze operational data and performance metrics to generate insights and recommend actionable improvements
- Coordinate with Product, Engineering, Legal, Finance, and Operations teams to ensure seamless execution of cross-domain initiatives
- Support compliance, audit readiness, and governance activities across EOR operational processes
- Identify opportunities to leverage AI and automation to improve speed, accuracy, and scalability of operations
- Ensure consistent execution of initiatives across regions and functions within a global distributed environment
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