Epic Research Analyst
New
P
Prominence AdvisorsHealthcare IT
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 4-5 years
- Required Skills
- ServiceNow
Requirements
- Epic Research certification
- 4-5 years of hands-on experience as an Epic Analyst, Builder, Technical Specialist, or Consultant in a hospital or integrated healthcare environment
- Experience with Epic reporting tools (Clarity, Caboodle, SlicerDicer) preferred
- Experience with ServiceNow ticketing system preferred
- In-depth knowledge of clinical or operational workflows in Research Community
- Strong problem-solving and analytical skills
- Excellent communication and collaboration skills
- Ability to work independently and manage multiple projects simultaneously
Responsibilities
- Lead design, build, and configuration of Epic Research.
- Work closely with stakeholders and DTP teams to ensure the Epic system meets the needs of the research community.
- Manage incident queue in ServiceNow from intake to build changes and resolution.
- Create and maintain comprehensive system build documentation and decision logs.
- Develop tip sheets for end users.
- Create and maintain test scripts for unit, integration, and UAT testing.
- Execute testing and manage timely resolution of defects, issues, and optimization requests.
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