Payments Operations Analyst I
New
D
DailyPayFinancial Technology
US-RemoteFull-TimeEntry
Salary68,000 - 98,000 USD per year
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Job Details
- Experience
- 1+ Years
- Required Skills
- Project ManagementData AnalysisMicrosoft ExcelProblem Solving
Requirements
- Bachelor’s degree
- 1+ years of experience in Payments, Financial Operations, or Banking
- Ability to take initiative and be a proactive problem solver
- Strong Excel skills
- Strong project management and analytical skills with high attention to detail
- Ability to adapt and thrive in a fast-paced team environment
- Clear and concise communication skills for technical and non-technical stakeholders
- Flexibility to work outside of normal business hours
Responsibilities
- Process high-volume payment files and perform complex user account reconciliations with a high degree of accuracy and attention to detail
- Consume and analyze data from multiple internal and external sources to troubleshoot and resolve payment processing issues.
- Work cross-functionally with internal teams to ensure payment processing.
- Identify, investigate, and resolve payment and product issues by utilizing the available systems and tools.
- Investigate unique user use cases to identify friction points, providing data-backed recommendations for iteration on existing operational workflows.
- Contribute to departmental efficiency by identifying and suggesting improvements to standard operating procedures (SOPs).
- Work on ad hoc projects/operational tasks for the payments team as needed.
- Adhere to departmental standards for accuracy, efficiency and SLAs
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