Lifecycle Engagement Specialist
New
S
SleekB2B SaaS Fintech
Singapore. Philippines. IndiaFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3 to 7 years
- Required Skills
- CRMData analyticsHubSpot
Requirements
- 3-7 years of experience as a CRM or Lifecycle Specialist.
- 1-2 years of intensive, hands-on HubSpot experience.
- Practical experience using AI tools (e.g., Claude, ChatGPT).
- Track record of measuring campaign success with hard metrics.
- Experience navigating a fast-paced tech startup environment.
- Background in B2B SaaS, fintech, professional services, or e-commerce.
Responsibilities
- Drive growth in new customer acquisition and customer retention.
- Own the segmentation, content, and engagement strategy across the customer lifecycle.
- Boost lead conversion rates by 15%.
- Generate $500k of qualified upsell deal pipeline.
- Reduce unresponsive clients at renewal by 30%.
- Build persona segmentation logic in HubSpot.
- Deploy a test-optimize-deploy experimentation framework.
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