Senior Software Engineer - Endpoint Services Portal
Remote USFull-TimeSenior
Salary160,000 - 190,000 USD per year
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Job Details
- Experience
- 8+ years of experience developing complex software products or platform capabilities; 5+ years of experience building production software in Ruby on Rails
- Required Skills
- PostgreSQLRuby on RailsDistributed Systems
Requirements
- 8+ years of experience developing complex software products or platform capabilities
- 5+ years of experience building production software in Ruby on Rails
- Experience with relational databases such as Postgres and ORMs such as ActiveRecord
- Experience building customer-facing or internal platform capabilities that translate backend systems, health signals, or operational workflows into scalable product experiences
- Excellent technical, diagnostic, and troubleshooting skills in distributed systems and production environments
- A strong sense of ownership and responsibility for delivering high-quality, maintainable software
- Experience working across team boundaries, especially in roles that connect backend or platform systems with customer-facing product, portal, or operational experiences
- Experience using AI coding agents to accelerate development
- Interest in broadening into endpoint development, with the capacity and willingness to learn the agent-side domain over time
Responsibilities
- Design, develop, and maintain end-to-end portal solutions, primarily in Ruby on Rails, that support endpoint health, troubleshooting, and remediation workflows
- Own delivery, quality, reliability, and maintainability of portal-side features within Endpoint Services’ domain
- Build and improve portal workflows, views, notifications, and configuration surfaces that make agent health signals actionable at fleet scale
- Partner closely with agent engineers to translate backend health signals, diagnostics, and platform capabilities into effective customer-facing and internal experiences
- Collaborate with product management and stakeholders across the organization to break down endpoint and platform requirements into well-scoped technical work
- Contribute to technical design discussions and propose practical solutions that balance usability, correctness, maintainability, and delivery speed
- Write high-quality, well-tested code; participate in code reviews; and help raise the bar for engineering excellence on the team
- Partner with Support and customer-facing teams to improve troubleshooting workflows, reduce investigation friction, and help resolve production issues
- Collaborate cross-functionally with other teams to define the data models, internal APIs, and interfaces needed to support scalable portal experiences
- Help drive larger efforts by breaking down ambiguous problems, validating designs, and serving as a technical point of contact for stakeholders
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