Enterprise Application Specialist
New
S
ScopelyVideo Games
Dublin, Ireland or Barcelona Spain on a hybrid basis or Portugal or the UK on a remote basis.Full-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 3-5+ years
- Required Skills
- JiraConfluenceGoogle WorkspaceSlack
Requirements
- 3-5+ years of experience in Systems Administration, Enterprise Applications Administration or SaaS Platform Management.
- Deep hands-on experience administering and supporting enterprise collaboration platforms including Google Workspace, Slack, Atlassian (Jira/Confluence), Zoom and related SaaS applications.
- Experience owning enterprise application strategy, roadmaps, governance, lifecycle management, vendor relationships, licensing, and platform optimization initiatives.
- Experience implementing and managing AI-powered workplace technologies such as Gemini, Slack AI, Zoom AI Companion, Atlassian Rovo, or similar productivity and automation platforms.
- Proven ability to lead organizational AI enablement initiatives including user training, adoption programs, documentation, and change management efforts.
- Strong understanding of emerging technologies, vendor feature releases, and industry best practices.
- Strong organizational, communication, and stakeholder management skills.
- Experience creating and maintaining technical documentation including SOPs, knowledge base articles, architecture diagrams, workflow diagrams, and end-user training materials.
- Strong project management and prioritization skills.
- Experience partnering cross-functionally with Security, HR, Engineering, Legal, Procurement, and business stakeholders to deliver scalable technology solutions.
- Passion for improving employee productivity, collaboration, and user experience through technology, automation, and AI-driven solutions.
Responsibilities
- Serve as the technical owner and subject matter expert for enterprise collaboration and productivity platforms including Google Workspace, Slack, Atlassian (Jira/Confluence), Zoom, Okta, and associated AI capabilities.
- Develop and communicate platform roadmaps, governance standards, and long-term strategies for supported applications.
- Own platform health, integrations, lifecycle management, licensing, and operational excellence.
- Stay current on vendor releases, AI enhancements, security updates, and industry best practices to continuously improve the employee experience.
- Lead the rollout, adoption, and organizational training of AI-powered workplace technologies including Gemini, Slack AI, Zoom AI Companion, Atlassian Rovo, and related tools.
- Create and maintain technical documentation, user training materials, and best practices for supported platforms.
- Partner cross-functionally with Security, HR, Engineering, Procurement, Legal, and business stakeholders to deliver scalable and secure solutions.
- Act as the escalation point for complex platform issues, integrations, automation opportunities, and optimization efforts.
- Drive workflow automation and operational improvements through integrations, scripting, and AI-driven solutions.
- Manage enterprise application projects and communicate platform updates, enhancements, and changes to technical and non-technical audiences.
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