ABA Scheduling Coordinator
New
B
Behavioral Health WorksBehavioral Health
Los Angeles, California, United States. Oregon, United States. Washington, United States. Nevada, United States, 10:00 A.M. to 7:00 P.M. PSTFull-TimeMiddle
Salary24 - 26 USD per hour
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Job Details
- Required Skills
- Data entryGoogle Workspace
Requirements
- Comfortable and confident making outbound calls, including cold calling or follow-ups.
- Strong verbal and written communication skills.
- Previous experience in a role involving phone communication, scheduling, or data entry is highly preferred.
- Familiarity with scheduling software and Google Workspace (Gmail, Google Calendar, Google Chat).
- Ability to learn new systems quickly.
- Capable of handling multiple schedules and updates with precision and attention to detail.
- Able to stay calm and organized in a fast-paced environment.
- Proactive approach to problem-solving and teamwork.
- Availability between 10:00 A.M. to 7:00 P.M. PST.
Responsibilities
- Actively communicate via phone, email, and Google Chat with ABA therapists, clients, and other team members to coordinate schedules.
- Make outbound calls to confirm appointments, reschedule sessions, and handle last-minute changes.
- Ensure accurate data entry and updates in our scheduling system to reflect any changes in appointments, availability, and client needs.
- Handle multiple communication channels efficiently, prioritizing tasks and keeping everything running smoothly.
- Build and maintain relationships with ABA therapists and clients through clear, friendly, and professional communication.
- Collaborate closely with our administrative team to resolve any scheduling conflicts or gaps.
- Assist with other administrative duties as needed.
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