- Actively communicate via phone, email, and Google Chat with ABA therapists, clients, and other team members to coordinate schedules.
- Make outbound calls to confirm appointments, reschedule sessions, and handle last-minute changes.
- Ensure accurate data entry and updates in our scheduling system to reflect any changes in appointments, availability, and client needs.
- Handle multiple communication channels efficiently, prioritizing tasks and keeping everything running smoothly.
- Build and maintain relationships with ABA therapists and clients through clear, friendly, and professional communication.
- Collaborate closely with our administrative team to resolve any scheduling conflicts or gaps.
- Assist with other administrative duties as needed.
Data entryGoogle Workspace