Equipment Sales Support
CanadaFull-TimeMiddle
Salary54,200 - 81,200 CAD per year
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Job Details
- Experience
- 3-5 years
- Required Skills
- Problem SolvingCustomer serviceMS OfficeData entry
Requirements
- Minimum 3-5 years in a Customer Service role
- Proficient with MS Office software
- Excellent customer service skills
- Exceptional telephone etiquette and listening skills
- Strong problem-solving skills
- Ability to multi-task
- Dental product equipment knowledge preferred
- Knowledge of basic financial and accounting principles preferred
Responsibilities
- Respond to customer inquiries via phone and email
- Provide quotations in collaboration with Sales Representatives
- Review current promotions and clearance items
- Process incoming orders, verify data, and handle credit applications
- Resolve order challenges and maintain high customer satisfaction
- Liaise with manufacturer representatives
- Stay current on new products and promotions
- Promote existing inventory to support business growth
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