Senior Business Analyst, Utility Process Consultant

New
Based in United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Experience
7+ years
Required Skills
Business AnalysisProcess improvement

Requirements

  • 7+ years of experience in business analysis, process improvement, or operational consulting, ideally within regulated utility environments.
  • Strong experience in electric utility distribution, particularly patrol, inspection, or asset condition assessment programs.
  • Advanced knowledge of BPMN 2.0 modeling standards and hands-on experience with process mapping tools such as SAP Signavio, ARIS, Blueworks, or Visio.
  • Experience working with SAP environments, ideally SAP S/4HANA or SAP EAM.
  • Strong stakeholder management and facilitation skills across technical, operational, and leadership teams.
  • Familiarity with utility asset management, GIS, mobile workforce systems, or process mining tools is highly desirable.
  • Lean or Six Sigma certification and consulting experience are strong advantages.
  • Excellent analytical thinking, communication, and problem-solving abilities.

Responsibilities

  • Lead and support end-to-end process mapping and analysis for electric distribution patrol and inspection workflows, ensuring alignment with operational and regulatory requirements.
  • Develop detailed As-Is and To-Be process models using BPMN 2.0 standards and tools such as SAP Signavio, ARIS, Blueworks, or Visio.
  • Collaborate with field operations, engineering, vegetation management, asset management, and compliance teams to capture and validate workflows.
  • Identify process inefficiencies, risks, and breakdowns in inspection execution, data quality, and cross-functional handoffs.
  • Support integration of processes with SAP S/4HANA, SAP EAM, mobile workforce solutions, and related systems.
  • Define and track operational KPIs such as inspection adherence, defect backlog, and compliance performance metrics.
  • Contribute to process governance frameworks, documentation standards, and continuous improvement initiatives.
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