Senior Utility Process Consultant – Electric Distribution Patrol & Inspection

New
Based in the United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Experience
7+ years
Required Skills
Business AnalysisCompliance

Requirements

  • 7+ years of experience in business analysis, process mapping, or operational transformation roles.
  • Strong background in electric utilities, specifically distribution patrol and inspection processes.
  • Expertise in BPMN 2.0 and end-to-end process modeling methodologies.
  • Hands-on experience with process mapping tools such as SAP Signavio, ARIS, Blueworks, or Visio.
  • Experience working in regulated utility environments with strong compliance requirements.
  • Familiarity with SAP systems, ideally SAP S/4HANA and SAP EAM.
  • Strong stakeholder facilitation and communication skills across technical and operational teams.
  • Bachelor’s degree in Business, Engineering, Information Systems, or related field.
  • Experience with process mining, GIS, mobile workforce solutions, or Lean/Six Sigma is a plus.
  • Consulting background or prior utility transformation experience is highly valued.

Responsibilities

  • Lead business process discovery, mapping, and analysis for electric distribution patrol and inspection workflows.
  • Develop detailed As-Is and To-Be process models using BPMN 2.0 standards.
  • Collaborate with stakeholders across field operations, engineering, vegetation management, asset management, and compliance teams.
  • Identify inefficiencies, risks, and gaps in inspection cycles, data quality, and operational handoffs.
  • Align business processes with SAP S/4HANA, SAP EAM, and mobile workforce solutions.
  • Define and track KPIs such as inspection adherence, defect backlog, and compliance performance.
  • Use tools such as SAP Signavio, ARIS, Blueworks, or Visio to build and maintain process documentation.
  • Establish process governance standards and support continuous improvement initiatives.
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