Bilingual Admin Assistant

Based in the PhilippinesFull-TimeEntry
Salary not disclosed
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Job Details

Languages
Spanish, English
Experience
1–2 years
Required Skills
Microsoft OfficeData entryCRM

Requirements

  • Conversational to fluent proficiency in Spanish and English — written and spoken (firm requirement)
  • 1–2 years of administrative, virtual assistant, or office support experience
  • Comfortable with CRM tools, Microsoft Office, and similar platforms
  • Strong attention to detail with ability to manage multiple tasks simultaneously
  • Reliable internet connection and a dedicated remote workspace
  • Proactive communicator who follows through independently

Responsibilities

  • Communicate with Spanish-speaking clients and prospects via phone, email, and messaging, translating and interpreting between English and Spanish as needed
  • Manage and update records in our CRM (GoHighLevel), including contacts, pipeline stages, and task assignments
  • Support agent onboarding by sending welcome materials, tracking document submissions, and following up on outstanding items
  • Draft and format correspondence, reports, and internal communications in both English and Spanish
  • Coordinate scheduling, calendar management, and follow-ups for agency leadership
  • Assist with data entry, compliance documentation, and file management
  • Handle inbound inquiries and route them to the appropriate team member
  • Support ad hoc administrative projects as assigned
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