Manager, Vendor Partnerships
New
IndiaFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- Business DevelopmentData AnalysisOperations ManagementMicrosoft ExcelMarket ResearchGoogle Sheets
Requirements
- Bachelor’s or Master’s degree in Business, Economics, Statistics, or a related field.
- 5+ years of experience in vendor management, procurement, operations, or panel management within market research, insights, or data services.
- Strong experience using data and performance metrics to drive operational and vendor decisions.
- Proven ability to analyze complex datasets and translate insights into actionable business decisions.
- Experience working with research vendors such as panel providers, fieldwork agencies, or data suppliers.
- Familiarity with survey platforms, panel management tools, and research quality frameworks.
- Strong negotiation, stakeholder management, and communication skills.
- Proficiency in Excel/Google Sheets; exposure to BI tools (Tableau, Power BI, Looker) is a plus.
- Ability to balance quantitative analysis with qualitative judgment in decision-making.
- Strong problem-solving mindset with attention to detail and operational rigor.
Responsibilities
- Own and manage relationships with market research vendors, including panel providers, fieldwork agencies, and data suppliers across onboarding, performance management, contracting, and renewals.
- Establish and maintain a structured vendor governance framework with clear KPIs, SLAs, escalation processes, and accountability mechanisms.
- Define and track vendor performance metrics such as data quality, cost efficiency, turnaround time, fraud rates, and respondent experience.
- Build and maintain dashboards and reporting systems in collaboration with product and engineering teams to enable data-driven vendor evaluation.
- Use historical and real-time data analysis to guide vendor selection, allocation of volume, and consolidation decisions.
- Support commercial discussions including pricing, contract negotiations, spend monitoring, and ROI-driven optimization.
- Partner with research and operations teams to ensure optimal vendor matching based on performance history and project requirements.
- Drive continuous improvement initiatives by translating vendor performance insights into actionable operational and strategic improvements.
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