Senior Medical Equipment Technician
New
C
Cesna RecruitmentMedical Imaging
Florida, United States. Texas, United StatesFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 4+ years
- Required Skills
- Microsoft OfficeTroubleshooting
Requirements
- Associate degree required; Bachelor’s degree in Biomedical Engineering, Electronics, or a related technical field preferred
- 4+ years of hands-on experience servicing dental CBCT X-Ray equipment
- Demonstrated advanced troubleshooting expertise
- Prior experience mentoring, leading, or supervising technical staff
- Strong mechanical, electrical, and diagnostic skills
- Proven ability to communicate complex technical information clearly
- Excellent customer service, interpersonal, and conflict-resolution skills
- Proficiency in Microsoft Office (Word, Excel, Outlook) and service documentation systems
- Valid driver’s license
- Ability to travel regularly
- Ability to work independently, prioritize tasks, and manage multiple complex service cases
- Must be able to kneel, bend, stand for extended periods, work in tight spaces, and lift up to 50 pounds
Responsibilities
- Provide expert-level technical support for complex and high-risk medical and dental equipment issues, both remotely and on-site
- Serve as the primary escalation point for unresolved or advanced technical cases from Technician I and II staff
- Install, configure, inspect, test, and validate advanced medical and dental equipment at customer sites
- Diagnose complex system failures and recommend corrective actions and long-term solutions
- Lead on-site service activities for critical installations, upgrades, retrofits, and major repairs
- Supervise, mentor, and provide technical guidance to Medical Equipment Technician I & II team members
- Support onboarding and training of new engineers, including field shadowing and skills development
- Review service documentation for accuracy, completeness, and compliance with company standards
- Monitor and analyze service metrics such as resolution time, repeat service calls, and customer satisfaction
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