Client Delivery Specialist
New
United States - RemoteFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2–4 years
- Required Skills
- Data AnalysisClient relationship managementCRM
Requirements
- High School Diploma or GED
- 2–4 years of experience in healthcare operations, revenue cycle, or client-facing roles
- Foundational understanding of operational workflows, data interpretation, and client support models
- Strong written and verbal communication skills
- Demonstrated ability to manage multiple priorities and meet deadlines
- Experience in healthcare technology or RCM industry
- Knowledge of hospital revenue cycle processes, insurance billing, and reimbursement
- Experience working at the intersection of operations and client-facing functions
Responsibilities
- Serve as a primary operational point of contact for assigned client accounts
- Develop a working understanding of client contracts, workflows, and service-line scope
- Support the interpretation of operational data and trends for client-facing discussions
- Lead or participate in client meetings and operational reviews
- Assist in identifying operational risks and opportunities for improvement
- Monitor operational performance indicators to identify potential concerns
- Support root cause analysis and develop action plans for issue resolution
- Prepare monthly operational reviews and reporting packages
- Coordinate with internal stakeholders to support smooth client transitions
- Ensure accurate documentation of client interactions in CRM
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