Senior Trial Success Manager
New
Remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro AreaFull-TimeSenior
Salary102,042.5 - 154,350 USD per year
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Job Details
- Experience
- 8+ years
- Required Skills
- Project ManagementRisk ManagementStakeholder managementCRMChange ManagementSaaS
Requirements
- 8+ years of experience in a client-facing role working with larger, Enterprise clients - strategic consulting, account management, project management, sales; SaaS or technology experience preferred.
- Bachelor’s degree required.
- Strong project management experience (PMP certification is a plus).
- Expertise in change management, communication strategies, risk management, and coaching techniques.
- Strong organizational skills with the ability to multitask, prioritize effectively, and manage urgent requests.
- Experience managing stakeholders across cross functional teams, building processes and driving impact/results.
- Exceptional verbal and written communication skills.
- Technical aptitude and experience with CRM and project management tools.
- Adaptability and flexibility to navigate dynamic and fast-paced environments.
Responsibilities
- Manage the trial of Samsara technology for enterprise prospects, developing tailored trial plans customized to the prospect’s specific needs.
- Lead value-based conversations to establish success criteria, define project scope and manage internal and external teams accountable for the end-to-end delivery of the trial.
- Act as a subject matter expert on topics such as change management, communication strategy, risk mitigation, and coaching techniques.
- Build collateral to support trial process standardization including job aids, communication templates, mutual action plans in Accord, etc.
- Lead internal account team strategy sessions to unblock deals and drive alignment on next steps to progress the trial, coordinate leadership support asks, and more.
- Coordinate with key cross functional teams to bring in the right resources at the right time based on strategic priorities of the trial.
- Communicate updates on major milestones, keeping internal and external stakeholders informed of progress and trial outcomes.
- Create tailored meeting content for key trial milestones and ad hoc engagements as needed.
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