Accounts Receivable Client Onboarding and Customer Specialist
New
A
AlphaSenseMarket Intelligence
Remote - India, NY or EST shift hrs, 2 pm to 11pm ISTFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 1+ years
- Required Skills
- SalesforceMicrosoft ExcelData managementNetSuite
Requirements
- 1+ years of experience in O2C, collections, revenue recognition, or email queue management.
- Degree in Finance (BCOM/MCOM/BBA/MBA) preferred.
- Advanced proficiency in Microsoft Excel.
- Strong oral and written communication skills in English.
- Experience with NetSuite and Salesforce preferred.
- Experience with Maxio, Sage Intacct, or procurement systems like SAP, Oracle, Ariba, or Coupa is a plus.
- Ability to work in an unstructured, fast-paced environment.
- Flexibility to work extended hours during financial close or audit periods.
Responsibilities
- Manage the combined Billing & Collections email queue within a 24-hour SLA.
- Act as primary point of contact for routine billing inquiries and vendor onboarding requests.
- Complete and manage banking forms, W-9s, Tax Certificates, and other financial documentation.
- Resubmit invoices through billing systems or vendor portals as needed.
- Perform vendor onboarding including validation of records, tax IDs, and bank verification.
- Review contract and Salesforce data, audit sales orders, and ensure successful invoice delivery.
- Monitor aging reports, apply credits, and assist with account reconciliations.
- Support monthly close processes and respond to ad hoc finance team requests.
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