Financial Clearance Specialist
New
Based in the United StatesFull-TimeMiddle
Salary17 - 18.65 USD per hour
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Job Details
- Experience
- 2+ years
- Required Skills
- MS OfficeData entry
Requirements
- 2+ years of experience in a call center environment, preferably with collections or healthcare billing.
- Associate’s degree preferred or equivalent combination of education and experience.
- Strong knowledge of insurance verification, medical billing, or revenue cycle processes.
- Excellent communication skills with an empathetic and professional approach.
- Ability to work in a high-volume, performance-driven environment.
- Proficiency in computer systems and MS Office tools.
- Typing speed of approximately 45 WPM.
- Strong organizational and multitasking skills.
- Adaptability and willingness to learn new systems and technologies.
Responsibilities
- Provide high-quality customer service by following structured benefit verification processes.
- Verify insurance eligibility and assign correct insurance plans within healthcare systems.
- Calculate patient financial responsibility and attempt timely collection of cost share or liabilities.
- Ensure accurate selection of medical records and scheduling based on clinical guidelines.
- Maintain detailed and compliant documentation across health information systems.
- Communicate with hospital teams and internal stakeholders for financial clearance coordination.
- Meet performance expectations for quality, productivity, and call standards.
- Adhere to organizational policies and compliance requirements.
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