Director, Global Services
New
CanadaFull-TimeDirector
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- Data AnalysisBusiness OperationsNegotiationRelationship management
Requirements
- 5+ years of experience in franchise management, business consulting, real estate operations, or related client-facing strategic roles.
- Strong understanding of franchise models, business operations, and growth strategies.
- Proven ability to build and maintain senior-level relationships while influencing stakeholders.
- Strong analytical and problem-solving skills with the ability to translate data and insights into actionable growth strategies.
- Excellent communication, presentation, and negotiation skills.
- Experience managing multiple priorities, driving accountability, and delivering measurable results.
- Bachelor’s degree in business, finance, marketing, or a related field is preferred.
Responsibilities
- Serve as the primary relationship manager for a portfolio of franchise owners, providing ongoing strategic guidance, operational support, and business consultation.
- Drive organic agent growth through recruitment, retention strategies, and collaboration with internal sales and expansion teams.
- Conduct regular business reviews with franchisees to assess performance, identify gaps, and develop tailored action plans for growth and efficiency.
- Support adoption of corporate tools, programs, and brand initiatives that enhance productivity, profitability, and consistency across the network.
- Ensure franchise compliance with brand standards, contractual obligations, renewals, and financial responsibilities including accounts receivable management.
- Collaborate cross-functionally with internal departments to resolve challenges, improve service delivery, and align regional execution with broader organizational strategy.
- Monitor market trends and competitive activity to inform strategic decisions and strengthen franchise performance.
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