Senior Investigator, Operations Analyst, Financial Crime
New
M
MonzoFintech Banking
Remote (UK), 7am - 6.30pmFull-TimeSenior
SalaryAt least 31,100 GBP per year
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Job Details
- Languages
- English, at least one additional European language
- Required Skills
- Risk ManagementStakeholder management
Requirements
- Fluent in English and can confidently communicate in at least one additional European language.
- Experience investigating financial crime, anti-money laundering, onboarding, due diligence, or other complex risk-related cases.
- Comfortable making well-reasoned decisions in complex or high-risk situations using a risk-based approach.
- Ability to analyse information from multiple sources and identify key risks.
- Strong communication and stakeholder management skills.
- Experience improving processes and solving operational challenges.
- Commitment to delivering excellent customer outcomes while maintaining compliance and risk management standards.
Responsibilities
- Investigating complex, high-risk financial crime cases, alerts, and customer activities across business accounts.
- Making informed risk-based decisions on customer onboarding, due diligence reviews, and ongoing account monitoring.
- Identifying suspicious activity and recommending appropriate escalation, including Suspicious Transaction Reports (STRs) where required.
- Acting as a subject matter expert, providing financial crime guidance and support to operational teams across the business.
- Partnering with product, risk, learning, quality, and operational teams to improve processes, controls, and customer outcomes.
- Driving operational excellence by identifying opportunities to improve tools, guidance, processes, and ways of working.
- Supporting operational readiness, change delivery, quality improvements, training initiatives, and complex escalations within Financial Crime Operations.
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