Remote Live Chat Agent
New
United StatesFull-TimeEntry
Salary28,288 - 47,216 USD per year
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Experience
- Minimum HSC with a minimum of 1 year of relevant experience
- Required Skills
- Customer support
Requirements
- A Bachelors degree from any stream if a Fresher
- Minimum HSC with a minimum of 1 year of relevant experience
- Passionate about customer care
- Good typing skill
- Fluent in written and spoken English
- Able to work well under pressure and under minimum supervision
- A fast learner who is able to work with set targets
- Must be time flexible and able to work in a rotational shift system including Public holidays and weekends
Responsibilities
- Handling customer queries on Web Chat, E-mails and Social Media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
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