Senior Technical Delivery Lead

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CamundaEnterprise Software

United States, United Kingdom, Singapore, CanadaFull-TimeSenior

Salary146,400 USD - 272,600 SGD per year OTE

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Job Details

3+ years of experience in a (Technical) Delivery Lead / Project Management role in the Enterprise Software or SaaS industry
Proven track record in leading (agile) customer-facing PS implementation engagements, aligning multi-party teams on cadence and Definition of Done and ensuring predictable increments/releases, delivered on time, on budget and to high quality while meeting customer objectives and value
Advanced communication skills to explain complex concepts clearly and persuasively to diverse audiences, combined with empathy in customer interactions
A strong aptitude for strategic thinking and innovative problem-solving
Passion for solving customer challenges and driving customer success, with a strong understanding of how PS engagements in an ARR-driven enterprise software business improve retention and enable expansion

Lead end-to-end delivery of customer implementation engagements, translating outcomes into a delivery plan (scope, milestones, dependencies, budget) and driving execution against it
Keep the implementation team (Camunda, customer, partners) aligned on goals, outcomes, ways of working and budget, ensuring shared accountability and focus
Drive scope decomposition, estimation, and change control; make trade-offs explicit (scope/time/quality) and protect delivery commitments
Own stakeholder communication: provide clear, evidence-based status, align expectations and drive timely decisions with customers, the Camunda Account team as well as with internal leadership
Proactively identify and mitigate delivery risks and remove blockers with technical credibility
Captures learnings from engagements to iterate on Camunda’s Professional Service delivery excellence framework

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