Customer Support Specialist
New
Remote – USA BasedFull-Time
Salary40,000 - 65,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Required Skills
- TroubleshootingCRMCustomer support
Requirements
- Must be 18+ years old
- Strong communication skills
- Ability to work independently
- Comfortable using online tools, booking portals, and CRM systems
- Tech-savvy with a quiet, professional home workspace
- Passionate about helping others and delivering great service
Responsibilities
- Respond to customer inquiries via email, phone, and chat in a timely and professional manner
- Provide accurate information about travel bookings, itineraries, and policies
- Troubleshoot common client issues and escalate complex matters as needed
- Maintain up-to-date knowledge of supplier systems, policies, and procedures
- Follow up with clients to ensure satisfaction and support post-booking
- Log all communications accurately using internal systems
- Maintain high levels of professionalism and empathy
View Full Description & ApplyYou'll be redirected to the employer's site
